Privacy Policy

At Vjs Aamchi Mumbai, we are committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a booking, place an order, or contact us.

Information We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Telephone number
  • Billing and payment details
  • Reservation details
  • Order history
  • IP address and browser information
  • Marketing preferences

How We Use Your Information

We use your information to:

  • Process bookings and orders
  • Respond to enquiries
  • Improve our website and services
  • Send booking confirmations and service updates
  • Send marketing communications where consent has been provided
  • Comply with legal obligations

Marketing Communications

If you opt in to receive marketing communications, we may contact you regarding:

  • Promotions and offers
  • Events and festive menus
  • Restaurant updates

You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We do not sell your personal information. We may share your information with trusted third parties including:

  • Payment providers
  • Booking systems
  • Delivery partners
  • Website hosting providers
  • Legal or regulatory authorities where required

All third parties are required to handle your data securely and in compliance with UK data protection laws.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can manage or disable cookies through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent for marketing
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website: https://ico.org.uk/

Retention of Data

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.